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Quick Topics

Getting Started

Learn how to set up your account and start mastering medical terminology.

Subscriptions

Information about Premium features, billing, and managing your subscription.

Speech Recognition

Tips for getting the best results with our AI pronunciation coach.

Troubleshooting

Solutions to common technical issues and app problems.

Getting Started

Welcome to MedSpeakPro!

MedSpeakPro is your comprehensive tool for mastering medical terminology pronunciation. Here's how to get started:

Step 1: Download and Install

1Download MedSpeakPro from the App Store on your iPhone or iPad.

Step 2: Choose Your Pack

2Start with the free Core 100 pack, which includes 100 essential medical terms. As you progress, you can unlock additional specialty packs like Anatomy, Pharmacology, and more.

Step 3: Select Your Study Mode

3MedSpeakPro offers multiple ways to learn:

  • Study Cards: Traditional flashcards with spaced repetition for efficient learning
  • Listen Mode: Audio-focused learning to train your ear
  • Quiz Mode: Test your knowledge with multiple choice questions
  • Match Game: Fun matching game to reinforce terms
  • Coach Mode: AI-powered pronunciation feedback (Premium)

Step 4: Practice Pronunciation

4Tap the speaker icon on any card to hear the correct pronunciation. In Coach Mode, you can record yourself and receive AI feedback on your pronunciation accuracy.

Pro Tip: Aim for at least 10-15 minutes of daily practice for optimal retention. Consistency is key to mastering medical terminology!
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Subscriptions & Premium

What's Included in Premium?

MedSpeakPro Premium unlocks the full learning experience:

  • 1000+ Medical Terms: Access all specialty packs including Anatomy, Pharmacology, Cardiology, Neurology, and more
  • Unlimited AI Coach: Get unlimited pronunciation feedback from our AI coach
  • Progress Sync: Your progress syncs across all your devices
  • No Ads: Enjoy an uninterrupted learning experience

Subscription Options

  • Monthly: Flexible month-to-month billing
  • Annual: Best value - save significantly with yearly billing

Managing Your Subscription

All subscriptions are managed through Apple. To manage or cancel:

  1. Open the Settings app on your device
  2. Tap your Apple ID at the top
  3. Tap Subscriptions
  4. Select MedSpeakPro to view options

Billing & Renewals

Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. You'll be charged through your App Store account.

Refunds

Refund requests are handled by Apple. Visit reportaproblem.apple.com to request a refund for any purchase.

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Speech Recognition Tips

Getting the Best Results

Our AI pronunciation coach uses advanced speech recognition to help you perfect your medical terminology pronunciation. Follow these tips for optimal results:

Environment

  • Find a quiet space: Background noise can interfere with recognition
  • Avoid echo: Small rooms with soft furnishings work best
  • Minimize distractions: Turn off TVs, music, and other audio sources

Recording Technique

  • Hold steady: Keep your device 6-12 inches from your mouth
  • Speak clearly: Enunciate each syllable without rushing
  • Normal volume: Don't whisper or shout - use your normal speaking voice
  • Wait for ready: Ensure the recording indicator is active before speaking

Pronunciation Practice

  • Listen first: Always listen to the reference pronunciation before attempting
  • Break it down: For complex terms, practice syllable by syllable
  • Repeat often: Multiple attempts help build muscle memory
  • Review feedback: Pay attention to which syllables need work
Pro Tip: The AI coach provides detailed feedback on accuracy. Focus on the syllables marked as needing improvement and try again!

Microphone Permissions

Make sure MedSpeakPro has microphone access:

  1. Go to Settings > Privacy & Security > Microphone
  2. Ensure the toggle for MedSpeakPro is enabled
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Troubleshooting

App Won't Open or Crashes

  • Force close and reopen: Swipe up from the bottom of your screen, find MedSpeakPro, and swipe it away. Then reopen the app.
  • Restart your device: A simple restart often resolves temporary issues
  • Update the app: Make sure you have the latest version from the App Store
  • Check storage: Ensure you have enough free space on your device

Audio Not Playing

  • Check volume: Make sure your device isn't muted and volume is up
  • Silent mode: Turn off silent/mute mode using the side switch
  • Bluetooth: Check if audio is being routed to connected Bluetooth devices
  • Restart audio: Close the app completely and reopen it

Microphone Not Working

  • Check permissions: Go to Settings > Privacy & Security > Microphone and enable MedSpeakPro
  • Test microphone: Try recording a voice memo to ensure your mic works
  • Remove case: Some phone cases can block the microphone
  • Clean microphone: Gently clean the microphone opening with a soft brush

Subscription Not Showing

  • Restore purchases: Go to Settings within the app and tap "Restore Purchases"
  • Check Apple ID: Ensure you're signed in with the same Apple ID used for purchase
  • Wait a moment: Sometimes it takes a few minutes for purchases to sync
  • Contact Apple: If issues persist, contact Apple Support

Progress Not Saving

  • Don't force close: Let the app save before closing
  • Check storage: Low storage can prevent data from saving
  • Update iOS: Ensure your device is running a supported iOS version
Still having issues? If none of these solutions work, please contact our support team with a description of your problem.
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Frequently Asked Questions

What is MedSpeakPro?

MedSpeakPro is an educational app designed to help healthcare professionals and students master medical terminology pronunciation. It features flashcards with spaced repetition, AI-powered pronunciation feedback, quizzes, and multiple study modes to help you learn over 1100 medical terms.

Is MedSpeakPro free to use?

Yes! MedSpeakPro offers a free tier that includes:

  • 100 essential medical terms (Core 100 pack)
  • All study modes (Cards, Match, Listen, Quiz)
  • Limited daily pronunciation practice

Premium subscribers get access to 1000+ additional terms and unlimited AI pronunciation feedback.

How do I cancel my subscription?

Subscriptions are managed through Apple. To cancel:

  • Open the Settings app on your iPhone
  • Tap your name at the top
  • Tap "Subscriptions"
  • Find MedSpeakPro and tap "Cancel Subscription"

You'll continue to have access until the end of your current billing period.

Why isn't the microphone working?

If the pronunciation feature isn't working, please check:

  • Go to Settings > Privacy > Microphone and ensure MedSpeakPro has permission
  • Make sure you're in a quiet environment for best results
  • Hold the record button, speak clearly, then release
  • Try restarting the app if issues persist

How does spaced repetition work?

Spaced repetition is a learning technique that shows you cards at optimal intervals based on how well you know them:

  • New cards: Cards you haven't seen yet
  • Learning: Cards you're actively studying
  • Mastered: Cards you've demonstrated strong knowledge of

Swipe right on cards you know well, and left on cards you need to review more. The app will automatically schedule reviews at the right time.

Can I request a refund?

Refunds are handled by Apple. To request a refund:

  • Visit reportaproblem.apple.com
  • Sign in with your Apple ID
  • Find your MedSpeakPro purchase
  • Select "Request a refund" and follow the prompts

Is my data secure?

Yes, your privacy is important to us. MedSpeakPro:

  • Does not sell your personal data
  • Stores your progress locally on your device
  • Only processes audio recordings temporarily for pronunciation feedback

For more details, please read our Privacy Policy.

Is MedSpeakPro a substitute for medical advice?

No. MedSpeakPro is strictly an educational tool for learning medical terminology pronunciation. It is NOT intended to:

  • Provide medical advice, diagnosis, or treatment
  • Replace consultation with healthcare professionals
  • Be used for clinical decision-making

Always consult a qualified healthcare provider for medical questions.

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